Shipping & Delivery
What are our shipping costs?
We've worked hard to ensure that all our products are offered with FREE shipping, anywhere in mainland UK.
There are a few exceptions, which are mainly classed as extended areas such as Scotland and Ireland, unfortunately, these do carry an extra charge.
If your interested in purchasing our beautiful furniture and live in these areas, please contact us first to obtain a quote for shipping.
The following areas are considered extended:
- Inverness (IV)
- Kilmarnock (KA)
- Kirkcaldy (KY)
- Kirkwall (KW)
- Lerwick (ZE)
- Outer Hebrides (HS)
- Paisley (PA)
- Perth (PH)
- Aberdeen (AB)
- Dundee (DD)
- Dumfries and Galloway (DG)
- Falkirk (FK)
- Isle of Wight (PO30-PO41).
- Republic of Ireland and Northern Ireland
What are our delivery times?
Each product page contains a guide to the delivery times for that range of furniture. These are a typical example and may vary. Sometimes, the delivery fairies surprise us and deliver earlier than the times quoted, other times, this can be a few days more.
There is the usual challenges in terms of certain times of the year, such as the run up to Christmas etc, where all courier firms are extremely busy.
We find that around 90% of our orders placed, are delivered within the timescales quoted.
We keep you up-to-date at all times regarding delivery info, time slots etc as we are notified.
On some ranges of furniture, the items are despatched directly from the manufacturer, this speeds up the process for our customers, and they may contact you directly to arrange day and time slots.
We always recommend supplying us with your contact phone number, for the fastest way to update you.
What can I expect from the delivery?
Our delivery services are committed to delivering your furniture item to the front door and usually a ground floor room of your choice. Unfortunately we are not able to deliver to the first floor, loft rooms etc. If you have any special requests and access issues then please contact us first, so we can discuss with our courier partners.
If you have any further questions on our shipping & deliveries, please feel free to get in touch.